GDPR Policy Statement

Hermitage Memorials is committed to protecting and respecting your personal data in compliance with the General Data Protection Regulation (GDPR).

What Personal Data We Hold

When you contact us, we collect only essential information needed to respond to your enquiry:

• Your name
• Contact telephone number
• Email address

Legal Basis for Processing

We process your personal data based on the following legal basis:

• Legitimate interest - to respond to your enquiry about our services
• Consent - when you explicitly agree to us holding your information

How We Use Your Data

• Only to respond to your specific enquiry
• We do not use your data for marketing purposes
• We do not share your data with third parties
• We retain your data only for the duration of handling your enquiry

Your Rights Under GDPR

Under GDPR legislation, you have the following rights:

• The right to be informed about our collection and use of your data
• The right to access your personal data
• The right to request rectification of your personal data
• The right to request erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to us processing your personal data

Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, or deletion. Your data is stored securely and accessed only by relevant staff members when necessary to respond to your enquiry.

Contact For GDPR Enquiries

To exercise your GDPR rights or for any questions about how we handle your data, please contact:

This GDPR policy was last updated: November 2024