Privacy Policy

At Hermitage Memorials, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.

Information We Collect

• Personal identification information (Name, email address, phone number)
• Contact preferences and communication history
• Memorial and service preferences
• Payment information when applicable

How We Use Your Information

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services

Website Analytics

Our website uses Plausible.io analytics, a privacy-focused analytics solution that helps us understand website traffic without compromising visitor privacy.

Key privacy benefits of our analytics approach:

• We do not use cookies for analytics purposes
• We do not collect or store any personal data
• All website measurement is conducted anonymously
• We do not create or store persistent identifiers
• We do not track visitors across different websites or devices
• Your browsing data is used solely for understanding website performance
• All analytics data processing occurs on European-owned servers
• Your data remains within European Union borders

Thanks to our privacy-respecting analytics implementation, you won't encounter cookie consent banners related to our site statistics. Our analytics solution is fully compliant with major privacy regulations including GDPR (European Union), CCPA (California), and PECR (UK).

Data Protection

We implement appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.

Cookie Policy

Our website may use cookies for certain functional purposes to enhance your browsing experience. You can choose to disable cookies through your browser settings. It's important to note that our analytics system does not utilize cookies and does not collect any personally identifiable information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: